Joann Academy is committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or contact us.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Address (if provided)
- Course preferences
- WhatsApp communication details
b. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
- To provide course details and academic services
- To respond to inquiries and support requests
- To process registrations and admissions
- To improve our website performance and user experience
- To personalize learning recommendations
- For security and fraud prevention
3. Sharing of Information
We do not sell or share your personal information with third parties except in the following cases:
- Service providers assisting in operations (e.g., WhatsApp, payment gateways)
- Legal requirements (court orders, government requests)
- Verification processes for exams (if you request such service)
All third parties are required to maintain confidentiality.
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve page loading
- Remember user preferences
- Analyze website performance
- Enable WhatsApp chat functionality
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement reasonable technical and administrative measures to protect your information, including:
- Secure servers
- Encrypted communication
- Restricted access to personal data
However, no online system is 100% secure, and users share data at their own risk.
6. Third-Party Links
Our website may contain links to external websites (e.g., WhatsApp chat, exam portals). We are not responsible for the content or privacy practices of these third-party sites.
7. Children’s Privacy
We do not knowingly collect data from individuals under 16 without parental consent. If such information is found, we will remove it immediately.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or laws. The revised policy will be posted with a new “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy or your personal data, you may contact us:
Joann Academy
E.D.S Building, Near Laxmi Theatre, Kuzhithurai, Marthandam, Tamil Nadu
Email: [email protected]
Phone: 63790 87769